售後服務

After-sales service

 

Demarco has experienced through rigorous technical training, after-sales service team, not only for DeMarco crane to provide comprehensive after-sales service to ensure the safe operation of each crane, and we also the other crane thoughtful maintenance and upgrade services.

 

High standard, fast service DeMarco consistent criteria and service commitments.

 
 
"I serve, and your peace of mind."
 
 
DeMarco after-sales service, including:
Routine check-up services
Regular maintenance services
Renovation services
Spare parts service
24-hour emergency service
 
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Regular maintenance services   
      
 
Maintenance services on a regular basis is based on the production of lifting equipment and manufacturing practices, pre-planning, periodic overhaul and maintenance services.
 
Purpose
Preventive maintenance to ensure the normal operation of the crane. Maintenance personnel based on the visual, auditory, and manual or user information and data, crane parts and vehicle inspection, adjust the settings, stateful inspection, lubrication, cleaning, tightening and maintenance report issued and Suggestions for Reform.
 
Regular maintenance services
Testing, maintenance, set
• Security monitoring device
• hoisting mechanism
• size car run institutions
• the main beam
• size car track
• electric control box and the operating system
• cables and power supply system
• lubrication system
Condition Monitoring
• brake parts Condition Monitoring
• wire rope condition monitoring
• Motor running temperature rise of state monitoring
And • load limiters alarm condition monitoring
• pulley state monitoring
• Limit switches and safety devices Condition Monitoring
Parts replacement
• single relays, contactors, or replacement of contacts
• electric control box break broken head and damaged the coupling parts replacement
• remote control or flashlight door button rubber seal replacement
• load sensor replacement
• the replacement of carbon brushes
• Single cable replacement
• The inverter or a single remote control device relay and chip replacement
• brake pad replacement
• brake disc replacement
• Develop rectifier module replacement
• decoupling adjustable components and parts replacement
• Replacement of wire rope
• pulley replacement
• guide rope replacement
• replacement of lubricants
• hydraulic filter replacement
Clean
• Chassis vacuum cleaner
• motor slip ring chamber cleaning
• Cranes clean
• Track cleaning
 
Maintenance report
Each time maintenance is completed, a written report to the user, including the content of each crane maintenance work by the maintenance staff,
Especially to report problems and defects found, the inspection found significant deficiencies, may cause harm to the safe use of the equipment,
Shall immediately notify the user.
Maintenance services on a regular basis does not include
• Equipment warranty period of service
• The need to replace parts
• Spare parts and ancillary equipment
• Lubricant
 

 

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